Compliance Initiatives

Mitsubishi Shokuhin and its group companies take compliance seriously and have established the Compliance Guidelines for the purpose of acting in line with social norms. On the basis of these guidelines, Mitsubishi Shokuhin and its group companies have established Compliance Committees and are working on the prevention of compliance incidents, as well as on the prevention of reoccurrence of incidents that have occurred.
To ensure everyone at Mitsubishi Shokuhin Group takes these guidelines seriously, and to nurture an awareness of compliance, we implement “Compliance Enhancement Month” as well as awareness surveys and measures including seminars on harassment tailored for each level of the company.

Compliance Guidelines

[Basic Philosophy]

All officers and employees shall conduct business activities with the Three Corporate Principles in mind, comply with all laws and regulations and the spirit thereof as well as internal rules and regulations in the performance of their specific duties. They shall always be aware of and proud to be a member of a company bearing the Mitsubishi name, and act responsibly with a sense of social propriety.

[Compliance Matters]

  • Respect human rights and do not engage in discrimination and harassment.
  • Comply with environmental laws and regulations and conduct activities in an eco-friendly manner.
  • Comply with laws and regulations and act with fairness when carrying out business transactions.
  • Besides managing company information in a proper manner, do not engage in any acts that involve the misuse of information obtained from outside the company or that infringe on the intellectual property rights or other rights of third parties.
  • Do not engage in illegal trading of stocks or other securities (insider trading).
  • Take a firm stand against antisocial activities and forces, and never offer any benefits to them.
  • Do not engage in any activities that are contrary to the interests of the Company. Additionally, maintain a clear line between public and private matters. Maintain proper legal and ethical standards with respect to gifts and entertainment.
  • Record and report financial and accounting matters in a timely and proper manner.
  • Respond promptly and appropriately to accidents and other incidents at business sites to stop the spread of damage as well as to strive to prevent their recurrence.
  • Thoroughly pursue safety and security in quality control and other processes, conduct proper labeling, and offer products that gain the satisfaction and trust of consumers.
  • Observe other laws, regulations, and rules, and act responsibly with a sense of social propriety.
Compliance Action
Guidelines and Rules

Whistleblower System

In accordance with the spirit of the Whistleblower Protection Act and other related laws and regulations, the Company has established a Group Compliance Consultation Desk directly connected to the Compliance Committee Secretariat to provide consultation on all compliance-related matters, including personal and accounting irregularities, harassment, and legal violations, and to detect and respond to problems at an early stage.
In addition, a reporting channel that connects to Audit & Supervisory Board Members has been established for management-related issues. For those who do not wish to make their consultations or reports internally, a contact point has been set up for outside counsel. For external parties, including business partners and retirees, an external consultation service has been set up to provide counsel.Hence, the Company has established multiple desks to facilitate consultations.
The Company and its Group companies keep the details of whistleblower reports confidential and will not treat whistleblowers or their collaborators in a disadvantageous manner.We strive to enhance the credibility from whistleblowers and improve our internal self-cleansing process.

Whistleblowing system

Compliance consultation service

If you encounter acts by Mitsubishi Shokuhin Group directors or employees that violate or may violate laws and regulations or any other forms of compliance, please get in touch with the following contact points.

  • While anonymous reporting is possible, please be aware that in such cases it may not be possible to fully investigate the facts of the matter, or corrective action and thus reporting of the results may not be possible.
  • Please be reassured that no one who makes a report will be placed at a disadvantage just because they have made a report.
  • The personal information of customers is handled strictly in accordance with the Mitsubishi Shokuhin personal information protection policy.
  • In writing
    Bunkyo Garden Gate Tower, Koishikawa 1-1-1, Bunkyo-ku, Tokyo, 112-8778
    Mitsubishi Shokuhin Co., Ltd. Compliance Committee Office (Compliance Group)
  • By email
    risk-m@mitsubishi-shokuhin.com
  • By phone (direct line)
    03-4553-5783
    （Available from 9:00am to 5:30pm year round, excluding weekends, national holidays, and the new year period (December 31 - January 4)